Critical AirCon Issue in the MSE data centre.
UPDATE: 12:30pm Thursday 16th of January 2020
All servers within the MSE IT Data Center have been turned ON. Please report any issues through https://ithelp.eng.unimelb.edu.au/support/servicedesk/index.php
At ~2pm on the 15th January 2020 the MSE Data Centre lost power to the air conditioning units. MSE IT has been forced to perform an emergency shutdown/stop to all servers in the MSE DC.
Shared Network Storage
MSE IT has a large storage cluster for the use of MSE research staff and students
All MSE provided storage is configured to work with Windows, Mac and Linux/Unix clients and serbers.
Student Home Drive
All students enrolled in MSE subjects receive a home drive (~1.5GB). This home drive is intended to store the system settings required for the proper working of much of MSE’s software installed in computer labs and unix servers. It also provides a small amount of permenant space for student documents. It is the responsibility of students to ensure their data is backed up.
All staff receive 50GB of personal storage for research purposes. A 50GB Research Drive can be provisioned for Research Students and visitors at their supervisor’s request. Your storage can be found here:
- Wndows: \\silo-hq1.eng.unimelb.edu.au\YourUserName
- Mac or Linux: smb://silo-hq1.eng.unimelb.edu.au/YourUserName
Work Group Drive
MSE IT can provision shared server space for research groups upon request. By default, this storage is not replicated or backed up by MSE IT Services. Backup or replication can be organised where appropriate. Your groups storage can be found here:
- Wndows: \\silo-hq1.eng.unimelb.edu.au\Path\To\YourShare
- Mac or Linux: smb://silo-hq1.eng.unimelb.edu.au/Path/To/YourShare
This storage is designed for large volumes of non-critical data for short periods of time. Examples would include temporary data, intermediary simulation data and so forth.
Storage Fair Use Policy
MSE IT Services runs a large storage cluster with approximately over 1 PB of useable space. As this is a resource that is shared by all staff, MSE IT reserves the right to ensure that space is used as efficiently as possible.
When creating shares, MSE IT Services will ask how much space you require immediately and what the likely final space requirement will be. We will provision your immediate requirements and either "thin provision" the remaining amount or ask that you submit a request when you need more space. Extending storage space is a simple task so it is better for all MSE researchers if you keep a storage request modest and realistic.
Active Disk Usage Monitoring
MSE IT Services will actively monitor disk space utilization for all shares on its storage. Shares that have significant free space will have their owners notified and their quota automatically reduced to more accurately reflect their usage. This is not a punitive action and quotas can be easily increased again by contacting MSE IT Services.
Share owners will be asked to nominate an approximate date after which their share will no longer be used. MSE IT Services will contact you around your nominated end date to determine the future of the share or commence your archive plan. Most research shares should have a data plan in place to guide this process.
Shares that our active monitoring indicate may have fallen from use will have ther owners contacted. After this may be set to read only and/or have an archive plan created.
Replication and Backup
MSE IT Services provides a replication and backup services.
All MSE Research Home drives and business critical shares are replicated to the MSE Data Centre. Research groups can ask to have their group shares replicated subject to available space and criticality.
MSE IT Services uses Infrastructure Services' Commvault service to back up business critical services and infrastructure. Research groups can ask for their data to be protected or archived with this service.